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8 Airport Services Available At Brisbane For A Smooth Flight—fast Track, Meet & Assist, Etc

Brisbane is one of the most populous cities in Australia and the capital of Queensland. Tourists flock to this trending destination for its Great Barrier Reef, Daintree Rainforest, river, tropical lifestyle and rooftop bars and dining. These factors besides the cultural diversity has attracted 5,803,549 international and 17,402,153 domestic passengers in 2017. To cater to this rapid increase air travel to this city, Brisbane Airport (BNE) offers a list of services to ease the stress of passengers arriving to the third busiest airport in Brisbane. They include fast track, meet & assist, VIP services, limousine, terminal transfer, lounge access, and more.

The Brisbane Airport welcomes flights from all over the globe, especially from Asia. It is important to note which airlines operate here.

Airlines Operating At Brisbane Airport

Air Canada

Air China

Air New Zealand

Air Niugini

Air Vanuatu


Alliance Airlines

Cathay Pacific

China Airlines

China Eastern

China Southern

Corporate Air


Etihad Airways

Eva Air

Fiji Airways

Fly Corporate


Hainan Airlines

Hawaiian Airlines


Jetstar Airways

Korean Airlines

Malindo Airways

Nauru Airlines

Philippine Airlines



Seair Pacific

Singapore Airlines


Solomon Airlines

Thai Airways


Virgin Australia



To overcome crowd, lingual limitations, corporate or group demands, and special needs, the Brisbane Airport has established amenities to ease the stress of air travel. Following are popular airport services that are in great demand at the airport.

1) Fast Track

During peak hours or when several planes land around the same time, the airport is bustling with passengers. This also means long lines at check in, passport control, security, and customs. If you want to avoid these serpentine lines book fast track at Brisbane Airport. It is a guarantee you will pass through these airport processes within minutes. With this service, you jump ahead of the line at each procedure. Get fast track at Brisbane Airport here.

2) Meet & Assist

This service can be customized to suit your requirements. It is ideal for large groups, first time flyers, non-English speakers, elderly, VIP, corporate, business groups, diplomats, and sports personalities. Meet & Assist is an end-to-end service. The attendant will meet you at the curb and escort you to through the airport procedures till you are safely in your seat. This service takes away the stress of traveling, especially if you are not familiar with English or new to the airport. The attendant will guide you to the lounge, assist with check in, and help you any airport needs. Book Airport Concierge service for Brisbane Airport.

3) VIP Service

This is the ultimate luxury service with the goal of pampering the clients. The VIP service ensures your privacy is maintained at the airport, you have access to the lounge, porter service, fast track, and receive the ultimate treatment at the Brisbane Airport. The VIP service is offered to anyone such as high-profile clients, diplomats, celebrities, business executives, and sports personalities. Book the VIP service for Brisbane Airport.

4) Lounge Access

The Brisbane Airport is home to six airport lounges:

  • Air New Zealand Lounge
  • Virgin Australia Lounge
  • Singapore Airlines Lounge
  • Emirate Lounge
  • Qantas Club
  • Plaza Premium Lounge

Enjoy the luxuries of your lounge while you wait your flight. Book lounge access.

5) Terminal Transfer

The Brisbane Airport caters to domestic and international terminals. However, the terminals are four kilometres apart, and takes approximately 10 minutes.

Transfer Bus departure locations

Domestic Terminal - look for the orange Terminal Transfer Bus stop outside towards the Qantas end of the terminal.  The transfer bus arrives into Level 4 - Departures of the International Terminal.

International Terminal - the Terminal Transfer Bus departs from kerbside on Level 2 of the Arrivals hall.

6) Special Needs Assistance

The Brisbane Airport is designed to accommodate every passenger. It is disability-friendly airport and caters to passengers with special needs. You can request for:

  • Wheelchair assistance
  • Medical oxygen
  • Seating accommodations
  • Cognitive and developmental assistance
  • Assistance for deaf or hard of hearing
  • Assistance for blind or low vision

Book the special assistance at Brisbane Airport.

7) Miscellaneous Services

The Brisbane Airport also provides:

  • ATMs
  • Baggage Storage
  • Charging Station
  • Currency Exchange
  • First Aid Rooms
  • Hotels
  • Massage
  • Parent Room
  • Postal Service
  • Prayer Room
  • Showers
  • Vending Machines
  • WiFi
  • Water Stations
  • Car Rental
  • Parking Amenities

8) Accepts Bitcoins

The Brisbane Airport is the first airport in the world to accept bitcoin at the terminal shopping area. "Many people around the world have made money investing in cryptocurrencies and a lot of these people travel internationally, so it makes sense to offer a digital currency experience within our terminals," says Roel Hellemons, a general manager at the Brisbane Airport Corporation.

To book any of these services and other, connect with Brisbane Airport Assist by MUrgency. They are your one-stop airport service provider. They also offer airport services to more than 626 airports in the world.

You can book our service from our:


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Call: + 971 50 462 7611

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